Privacy Policies

Effective Date: 02/02/2025

1. Introduction

Knowberry LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, knowberryllc.org. By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number.

3. How We Use Collected Information

Knowberry LLC may collect and use Users' personal information for the following purposes:

To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.

To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

To improve our Site: We may use feedback you provide to improve our products and services.

To send periodic emails: We may use the email address to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.

4. Sharing Your Personal Information

Knowberry LLC does not sell, trade, or rent Users' personal identification information to others. However, we may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined below:

Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform functions on our behalf, such as hosting services, data analysis, IT services, and customer service. These parties are obligated to maintain the confidentiality of your information and are restricted from using it for any purpose other than to provide these services to us.

Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Business Transfers: If Knowberry LLC is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website if such a transfer occurs.

Protection of Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving threats to the safety of any person, or as evidence in litigation in which we are involved.

5. Data Security Measures

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, firewalls, and regular security audits. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Update: You have the right to access, correct, or update your personal information at any time by contacting us.

Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.

Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe link in our emails or by contacting us directly.

Data Portability: In certain jurisdictions, you may request a copy of the personal data we hold about you in a portable format.

To exercise any of these rights, please contact us at the details provided below.

7. Cookies and Tracking Technologies

Knowberry LLC uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us improve site functionality, analyze site usage, and deliver personalized content. You can choose to disable cookies through your browser settings; however, some features of our website may not function properly without them.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage users to read the privacy policies of any third-party websites they visit, as their data collection practices may differ from ours.

9. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a user under the age of 13, we will delete such information from our records.

10. Changes to This Privacy Policy

Knowberry LLC reserves the right to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes. Your continued use of the website after any modifications to the Privacy Policy constitutes your acknowledgment of the changes and your consent to abide by the updated terms.

Our Privacy Policy ensures that consumer data is used solely for service delivery and will not be shared with third parties for marketing purposes. We are committed to protecting your privacy and ensuring the security of your personal information.

Data Usage

We collect and use consumer data exclusively for the following purposes:

• Providing and improving our services

• Processing transactions and managing accounts

• Communicating with consumers regarding services, updates, and support

Consent

By using our services, you consent to the collection and use of your personal data as outlined in this policy. You have the right to withdraw your consent at any time, subject to legal or contractual restrictions.

Data Sharing Limitations

We do not sell, rent, or share your personal information with third parties for marketing purposes. Data may be shared with trusted service providers only when necessary to deliver our services, under strict confidentiality agreements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review our Privacy Policy periodically to stay informed about how we are protecting your information.

Effective Date: 02/02/2025

11. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with us, please contact us at:

Knowberry LLC

library@knowberryllc.org

Phone: 864-916-2003

Mailing Address: 8595 Pelham Road Suite 400-743 Greenville, SC 29615

Effective Date: 02/02/2025